Terms and Conditions

 

Terms and Conditions

Please read through the following conditions before ordering from nootenzo.nl
We’ve kept our Terms and Conditions clear, simple and easy to understand. 
If you have any queries or require further information, please contact us at 
info@nootenzo.nl

GENERAL INFORMATION
This website is operated by Nootenzo.nl 

OUR HEAD OFFICE ADDRESS AND CONTACT INFORMATION:Overste Den Oudenlaan 9f

3527 KW - Utrecht
Netherlands
T +31651559116
E info@nootenzo.nl
 
Noot & Zo, established in Utrecht and registered with the Chamber of Commerce under number 24329156
Cancellation Conditions - Course and workshop focused:
 
The first conditions mentioned are exclusively related to our courses and workshops, lines A to D:
A. Cancellation conditions are stated in the product description for each course and / or workshop, we advise you to read them carefully when purchasing.
If you choose to purchase this course or workshop, you can assume that we maintain these cancellation conditions very strictly and that we do not deviate from this.
Provided we at Noot & Zo decide, a special or appropriate exception can be made.
 
B. If you are a student with us, we will reserve a place especially for you to move on to the next course without any problems, for which there is a clear maximum date.
C. Then we give our current student the opportunity to change discipline and timeslot/part of the day, we have reserved about a week for it to run smoothly and provide these changes.
D. After this clearly pre-determined and communicated date, former students and the many people on our waiting lists will have the opportunity to secure a place for a course in our workshop.
All this information is received by our students in e very timely manner by receiving our newsletters, email, information trough our private student prikbord on facebook and more.
 
Due to this special reservation of the current place for our current student, we have very strict cancellation conditions that we apply in any case as follows.
If you cancel after 28 days before the start of the course, Noot & Zo will not refund your money and no vouchers and / or gift certificates will be issued!
We make no exceptions to this.
 
The cancellation conditions for the upcoming course season starting on Monday September 21, 2020:
P.s. Cancellation conditions !!!!! - Read this carefully.
The course can be canceled free of charge until Sunday 23 August 2020
 
Cancellation after August 23 2020 and until Monday August 31, 2020:
We will keep half of the paid course money and return the other half to the account number known to us.
 
Cancellation after Monday 31 august 2020:
We will not return any course money.
You can nominate another person/student and they can take your course.
If there are serious reasons, they can be discussed ... and we try to find a solution for both parties.
PLEASE - do this really on time so that we also have a chance to find this solution !!!! - very important to us.
If you have health problems, it is wise to report this to us, if you do not and there is an incident where
this should not have been taken into account then this is not our responsibility because you should have reported this to us.
If you are pregnant or about to become pregnant, please let us know ...
 
Due to the COVID-19, information, rules and measures can be put in place - we also follow the RIVM measures by ...
If you want to know what these are, you can contact us.
Noot & Zo reserves the right to take any precautions that will be communicated in advance.
This is to increase your and our safety at all times. These may also be measures not prescribed by an advisory body.

 

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INTELLECTUAL PROPERTY
Nootenzo.nl and the materials on our site are protected by international copyright laws. No materials or information can be copied, reproduced, modified, distributed, displayed or transmitted,
for purposes other than personal use and reference, without our prior written consent. Product and company names, trademarks or logos are the properties of Noot & Zo.

PRICES AND VAT
All prices shown on our site are in Euro's or us dollars and are inclusive of VAT (based on current dutch rate). Noot & Zo reserves the right to amend prices on the site at any time.

ACCESSIBILITY
Noot & Zo may be inaccessible during regular maintenance sessions or due to technical difficulties.

LINKS
We may include links to other sites from time to time. Noot & Zo has no control over the content of these sites and will accept no liability in this respect.

JURISDICTION
This agreement is governed by the laws of The Netherlands and by using Noot & Zo, you agree to submit to the exclusive jurisdiction of the courts of The Netherlands.

SELLING RESTRICTION
Many of our products are available in limited quantities and sell out very quickly. Noot & Zo will aim to replace stock levels at their discretion.

PRIVACY
In order to provide a better service, we would like you to register an account at Nootenzo.nl. Your personal information is collected and stored, which will make your shopping experience quicker and more convenient. We appreciate your trust and your personal information will be treated with the utmost respect.

We hate spam as much as you do. So we will not share, rent or sell your personal information including e-mail address to anyone without your permission. Information collected will be used only by Noot & Zo.

You may be concerned about the use of cookies on Noot & Zo. Cookies are small data files that are unique to each user so that nootenzo.nl  can distinguish between users, they do not hold personal information about you. We use cookies to remember your preferences so as to make your experience smoother and more hassle-free. If you don’t like the idea of cookies, you can disable it in your web browser’s options.

We may contact you to provide information about nootenzo.nl or special events, programs, or offers that may interest you. If you do not wish to receive such e-mails, please let us know by updating your preferences via your nootenzo.nl account or by writing to info@nootenzo.com

The personal information you share can be updated, changed or removed at any time. Log in to Your nootenzo Account where you have the option to update your details. You also have the option of subscribing or unsubscribing to our newsletter. Alternatively, write to info@nootenzo.com at any time if you wish to update or remove your contact information and subscription.

SECURITY
We take reasonable care to provide appropriate security controls to ensure that our site is safe and secure.

When you make a purchase at nootenzo.nl, we will ask for your name, address, telephone number and email address to ensure prompt delivery of your order. This information will only be used for internal purposes and to fulfil your order.

We use PayPal to take credit/debit card payment for an order; you will be transferred to the PayPal site where your card payment is processed via secure server (SSL). PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you send payment through PayPal you are providing only PayPal, not us, with your card information. You do not need to have a PayPal account.

In the unfortunate event that your information has been leaked or misused, nootenzo.nl cannot be held liable for any losses incurred to you.

RETURNS & EXCHANGES
We make every effort to ensure that your order arrives in mint condition. We are confident that you will be happy with your purchase from nootenzo.nl. Should you be dissatisfied with your purchase in any way, it can be returned or exchanged provided that it is in saleable condition with tags attached and a proof of purchase. Please check items thoroughly upon delivery before removing any attached tags. Sample sale items are non-refundable.

Refund requests will be fulfilled with a credit note to your nootenzo.nl account. It can be used for your next order and any unused credit will remain on your account until your next purchase. Please note that we don’t give cash or credit card refunds.

Size exchanges are subject to stock availability and we have a limited quantity of our products. Please clarify any doubts about sizing before ordering. If we are unable to fulfill your exchange request, you will receive credit in your nootenzo.nl account. We are unable to process any exchange requests for a completely different item.

In the case that the product is faulty, we will offer you a full refund that excludes shipping and any custom or tax duties.

Please return products to us using a recorded delivery service. We cannot accept responsibility for loss or damage during transit. nootenzo.nl will accept returns within 7 days of delivery for dutch customers and within 21 days of delivery for International customers. In your return package, please include a copy of your receipt, and your reason for the return or exchange.


Any access or use of nootenzo.nl will signify your consent to our Terms and Conditions. We reserve the right to update this section at any time without notice. Please check back regularly to ensure that you are aware of any changes in our practices.